jll77 Privacy Policy

1. Introduction

jll77 is committed to protecting the privacy and personal data of all players who use the jll77 online gaming platform. This Privacy Policy has been prepared in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission (NPC) of the Philippines.

This Privacy Policy applies to all personal data collected by jll77 through the jll77 website, mobile application, and any related services (collectively, the "Platform"). It covers data collected during registration, account use, financial transactions, customer support interactions, and any other engagement with the jll77 Platform.

This Privacy Policy should be read together with the jll77 Terms & Conditions, which are incorporated herein by reference. If you do not agree with this Privacy Policy, you must not use the jll77 Platform.

2. Data Controller

For the purposes of the Philippine Data Privacy Act of 2012, jll77 acts as the Personal Information Controller (PIC) in respect of the personal data it collects and processes through the Platform. This means jll77 determines the purposes and means by which your personal data is processed.

Where jll77 engages third-party service providers to process personal data on its behalf — such as payment processors, identity verification providers, or cloud hosting services — those parties act as Personal Information Processors (PIPs) and are bound by data processing agreements that require them to handle your data only in accordance with jll77's instructions and applicable Philippine law.

3. Personal Data We Collect

jll77 collects the following categories of personal data, depending on how you interact with the Platform:

3.1 Registration & Identity Data

• Full legal name;
• Date of birth (to verify the 21+ age requirement);
• Email address;
• Mobile number;
• Username and encrypted password;
• Residential address (city/province, e.g., Manila, Cebu, Davao, Quezon City, Makati).

3.2 Identity Verification (KYC) Data

• Government-issued ID number and type (e.g., PhilSys ID, passport, driver's license, UMID, SSS ID, Voter's ID);
• Copies or photographs of government-issued identification documents;
• Selfie or facial image submitted for identity verification purposes.

3.3 Financial & Transaction Data

• Deposit and withdrawal transaction records;
• Payment method details (e.g., GCash account reference, PayMaya reference, BPI/BDO/Metrobank account name — jll77 does not store full bank account numbers or card numbers);
• Account balance history and wagering records.

3.4 Technical & Usage Data

• IP address and approximate geolocation;
• Device type, operating system, and browser information;
• Session duration, pages visited, and features used on the Platform;
• Login timestamps and access logs.

3.5 Communications Data

• Records of communications between you and jll77 support staff, including live chat transcripts and support ticket history;
• Feedback, complaints, and survey responses submitted to jll77.

4. How We Collect Your Data

jll77 collects personal data through the following means:

• Directly from you — when you register for an account, complete KYC verification, make a deposit or withdrawal, contact support, or participate in promotions;
• Automatically — through cookies, web beacons, and similar tracking technologies when you access and use the jll77 Platform (see Section 9 for details);
• From third parties — from identity verification service providers, payment processors (such as GCash, PayMaya, BPI, BDO, Metrobank), and fraud prevention services, where necessary to verify your identity or process transactions;
• From publicly available sources — where permitted by law, jll77 may supplement your data with information from publicly available sources for fraud prevention and compliance purposes.

5. Purpose & Legal Basis for Processing

jll77 processes your personal data only where there is a lawful basis for doing so under the Philippine Data Privacy Act. The table below sets out the primary purposes for which jll77 processes your data and the corresponding legal basis:

Where jll77 relies on your consent as the legal basis for processing (e.g., for marketing communications), you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal. To withdraw consent, update your communication preferences in your jll77 account settings or contact jll77 support.

6. Data Sharing & Disclosure

jll77 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. jll77 may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:

6.1 Service Providers & Processors

jll77 engages trusted third-party service providers to assist in operating the Platform, including payment processors (GCash, PayMaya, BPI, BDO, Metrobank and other supported channels), identity verification providers, cloud hosting and infrastructure providers, and customer support platform providers. These parties process your data only on jll77's instructions and are contractually bound to maintain appropriate security standards.

6.2 Regulatory & Law Enforcement Authorities

jll77 may disclose your personal data to Philippine government agencies, regulatory bodies, or law enforcement authorities where required by law or where jll77 has a good-faith belief that disclosure is necessary to comply with a legal obligation, protect the rights or safety of jll77 or others, or investigate suspected fraud or illegal activity. This includes mandatory reporting to the Anti-Money Laundering Council (AMLC) under the Anti-Money Laundering Act (AMLA).

6.3 Business Transfers

In the event of a merger, acquisition, restructuring, or sale of all or part of jll77's business, your personal data may be transferred to the acquiring entity as part of that transaction. jll77 will notify you of any such transfer and ensure that your data continues to be protected in accordance with this Privacy Policy.

7. Data Retention

jll77 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable Philippine law. The following general retention periods apply:

• Account data: Retained for the duration of your active account and for a minimum of five (5) years following account closure, in accordance with Philippine anti-money laundering record-keeping requirements;
• Transaction records: Retained for a minimum of five (5) years from the date of the transaction;
• KYC documents: Retained for a minimum of five (5) years following account closure or the completion of the relevant transaction;
• Support communications: Retained for two (2) years from the date of the last interaction, unless a longer period is required for dispute resolution;
• Marketing consent records: Retained until you withdraw consent, plus a reasonable period thereafter for compliance purposes.

When personal data is no longer required, jll77 will securely delete or anonymize it in accordance with applicable data privacy standards.

8. Data Security

jll77 implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, alteration, or disclosure. These measures include:

• Encryption: All data transmitted between your device and the jll77 Platform is encrypted using TLS (Transport Layer Security). Sensitive data stored on jll77 servers is encrypted at rest;
• Access Controls: Access to personal data is restricted to jll77 personnel and authorized service providers who have a legitimate need to access it. All access is logged and monitored;
• Password Security: Account passwords are stored using industry-standard one-way hashing algorithms. jll77 staff cannot view your password in plain text;
• Fraud Monitoring: jll77 employs automated systems to detect and flag suspicious account activity, unauthorized login attempts, and unusual transaction patterns;
• Regular Security Reviews: jll77 conducts periodic security assessments and vulnerability testing to identify and address potential risks to the Platform.

While jll77 takes all reasonable steps to protect your data, no method of electronic transmission or storage is 100% secure. You are responsible for keeping your jll77 account credentials confidential and for notifying jll77 immediately if you suspect any unauthorized access to your account.

9. Cookies & Tracking Technologies

jll77 uses cookies and similar tracking technologies (such as web beacons and local storage) to enhance your experience on the Platform, remember your preferences, maintain your login session, and analyze how the Platform is used.

9.1 Types of Cookies Used

• Essential Cookies: Required for the Platform to function correctly. These include session cookies that keep you logged in during your visit. These cannot be disabled without affecting Platform functionality;
• Preference Cookies: Remember your settings and preferences (e.g., language, display settings) to personalize your experience on jll77;
• Analytics Cookies: Help jll77 understand how players use the Platform, which pages are most visited, and where improvements can be made. Data collected is aggregated and anonymized where possible;
• Security Cookies: Used to detect and prevent fraudulent activity, unauthorized access, and other security threats.

9.2 Managing Cookies

You can manage or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the jll77 Platform — for example, disabling essential cookies may prevent you from logging in or maintaining a session. Instructions for managing cookies are available in the help documentation of your browser.

jll77 does not use third-party advertising cookies or share cookie data with external advertising networks.

10. Your Rights as a Data Subject

Under the Philippine Data Privacy Act of 2012, you have the following rights in relation to your personal data held by jll77:

• Right to be Informed: You have the right to be informed about how jll77 collects and processes your personal data, as set out in this Privacy Policy;
• Right of Access: You have the right to request a copy of the personal data jll77 holds about you, along with information about how it is being processed;
• Right to Rectification: You have the right to request correction of any inaccurate or incomplete personal data jll77 holds about you. You can update most account information directly through your jll77 account settings;
• Right to Erasure: You have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to jll77's legal retention obligations;
• Right to Object: You have the right to object to the processing of your personal data where jll77 relies on legitimate interest as the legal basis, and where your interests override those of jll77;
• Right to Data Portability: You have the right to receive a copy of your personal data in a structured, commonly used, and machine-readable format, where technically feasible;
• Right to Lodge a Complaint: You have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe jll77 has violated your data privacy rights.

To exercise any of the above rights, please contact the jll77 Data Protection Officer using the contact details provided in Section 14. jll77 will respond to all verified data subject requests within fifteen (15) business days of receipt, in accordance with NPC guidelines.

11. Minors & Age Restriction

The jll77 Platform is strictly intended for persons who are 21 years of age or older, in accordance with Philippine law governing online gaming. jll77 does not knowingly collect personal data from persons under the age of 21.

If jll77 discovers or has reason to believe that personal data has been collected from a person under 21 years of age, jll77 will immediately suspend the relevant account, delete the associated personal data, and reverse any transactions associated with that account to the extent practicable.

If you are a parent or guardian and believe that a minor in your care has registered on jll77, please contact jll77 support immediately using the contact details in Section 14. jll77 takes underage access extremely seriously and will act promptly on all such reports.

12. Cross-Border Data Transfers

In the course of operating the jll77 Platform, your personal data may be transferred to and processed in countries other than the Philippines — for example, where jll77's cloud infrastructure or third-party service providers are located. Where such transfers occur, jll77 ensures that appropriate safeguards are in place to protect your personal data, including contractual data protection clauses that meet the standards required by the Philippine Data Privacy Act and the National Privacy Commission.

jll77 will not transfer your personal data to a foreign country unless that country provides an adequate level of protection for personal data, or appropriate contractual safeguards are in place, as required by Philippine law.

13. Updates to This Privacy Policy

jll77 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or Platform features. When material changes are made, jll77 will notify registered players via account notification or email, and will update the "Last Updated" date at the top of this page.

Your continued use of the jll77 Platform following the posting of an updated Privacy Policy constitutes your acceptance of the revised terms. We encourage you to review this Privacy Policy periodically to stay informed about how jll77 protects your personal data.

14. Contact & Data Protection Officer

If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by jll77, please contact our Data Protection Officer (DPO) or support team using the details below. All privacy-related inquiries will be handled with strict confidentiality.

You also have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data privacy rights have been violated. jll77 encourages you to contact us first so we can address your concern directly before escalating to the NPC.

For responsible gaming concerns, including self-exclusion requests, please visit our Responsible Gaming page.